Change pickup or return time
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Refueling Service
Option 1 - Prepay Fuel This option allows the renter to pay for the fuel at the time of rental for a cheaper rate and return the tank empty. No refunds will be issued for unused fuel. Option 2 - We Refill This option allows the renter to pay ...
Damage Waiver CDW/TP and SCDW/TP
Collision Damage Waiver and Theft Protection (CDW/TP) reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided the vehicle is used in accordance with the terms and conditions of the ...
Rental Terms and Conditions
Our rental conditions
Damage report
Download the damage form and send it to us filled out under "Create ticket". Our Smile insurance number for motor vehicles : 1.975.246
Accident report
You will find an accident report in the glove compartment of each of our vehicles. Here you can download the accident report as PDF. Fill in the accident report and send it to us under "Create ticket".