We know that taking over a vehicle is always a sensitive issue and we want you to have a good feeling about renting your vehicle from the very beginning. Even if you discover damage to the vehicle that has not been registered, you can simply send us your pictures and videos that you took during the pick-up using this form.
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Damage report
Download the damage form and send it to us filled out under "Create ticket". Our Smile insurance number for motor vehicles : 1.975.246
Service lamp
When the service lamp lights up, you can drive the vehicle at least 1000-1500 km without risk. This can be easily read on the on-board computer. However, if you plan to drive a longer distance, you should contact us or drive to one of our stations ...
Roadside Assistance (RAP)
Enterprise offers roadside assistance to all renters. This includes 24-hour emergency service including on-site assistance with punctures, towing services, forcible opening of the vehicle if the keys are inside, jump-start assistance and tank refills ...