Refueling Service

Refueling Service

Option 1 - Prepay Fuel
This option allows the renter to pay for the fuel at the time of rental for a cheaper rate and return the tank empty. No refunds will be issued for unused fuel.

Option 2 - We Refill
This option allows the renter to pay Enterprise at the end of the rental for fuel used but not replaced. Price per liter will be equal to the local fuel prices and subject to an additional administration fee.

Option 3 - You Refill
This option allows the renter to return the vehicle with the same fuel level to avoid extra fuel charges.
    • Related Articles

    • Tank regulation

      Full-to-full tank arrangement With this standard arrangement, you receive the rental car with a completely filled tank and are obliged to return it in the same condition when you return it. This way you only pay for the fuel you actually use and ...
    • Service lamp

      When the service lamp lights up, you can drive the vehicle at least 1000-1500 km without risk. This can be easily read on the on-board computer. However, if you plan to drive a longer distance, you should contact us or drive to one of our stations ...
    • Roadside Assistance (RAP)

      Enterprise offers roadside assistance to all renters. This includes 24-hour emergency service including on-site assistance with punctures, towing services, forcible opening of the vehicle if the keys are inside, jump-start assistance and tank refills ...
    • AdBlue

      AdBlue is widely available at gas stations and can also be purchased at hardware stores, automotive accessory shops, workshops, and occasionally at discount retailers. The AdBlue tanks in our rental vehicles have a capacity of eight to 33 liters. ...
    • Rental Terms and Conditions

      Our rental conditions