Rental Terms and Conditions

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• Payment methods

  VISA, American Express and MasterCard credit and debit cards are accepted as payment and deposit for rentals. All customers are required to pay a deposit plus the rental cost by credit or debit card. The deposit amount for vehicle classes ...

• Renter Requirements

  Documents: The renter and all additional drivers must present a physical, valid driver's license at the time of rental. In addition to the valid driver's license, the main renter must present an official photographic identification (e.g. passport) ...

• Pets in Rental Vehicles

  At our rental service, we allow pets to accompany you on your journey. However, we kindly request that you inform us in advance during the vehicle pick-up process if you plan to bring a pet along. Please be aware that pets can leave hair, dirt, or ...

• Trailer hitch

  Please note that our vehicles do not have trailer hitches, as towing with our rental vehicles is generally prohibited according to our terms and conditions (T&Cs). This means that you are not allowed to attach trailers, caravans or other vehicles to ...

• Additional drivers

  If you plan to have an additional driver, it is essential to register them in advance. Unregistered drivers involved in an accident with the rental car may not be covered by insurance. To ensure proper coverage, you can have additional drivers ...