Before Renting
Pick up After Opening Hours
A vehicle can be picked up after our official office hours at our Airport Stations in the case of a delayed flight. For this, the flight number must be included in the reservation so that one of our colleagues can wait at the office until the plane ...
Tolls and vignettes in Austria
Customers should independently inquire about the Austrian vignette. When traveling in Austria, it is the responsibility of the travelers to research and obtain information regarding the Austrian vignette. This can be done by visiting official ...
WINTER FEE
A mandatory winter fee, that covers winter tyres, ice scraper and windshield wiper fluid, will apply to all rentals in a specific time range of the year. Other winter equipment such as snow chains and ski rack, will be upon request with additional ...
Payment methods
VISA, American Express and MasterCard credit and debit cards are accepted as payment and deposit for rentals. All customers are required to pay a deposit plus the rental cost by credit or debit card. The deposit amount for vehicle classes ...
Renter Requirements
Documents: The renter and all additional drivers must present a physical, valid driver's license at the time of rental. In addition to the valid driver's license, the main renter must present an official photographic identification (e.g. passport) ...
Pets in Rental Vehicles
At our rental service, we allow pets to accompany you on your journey. However, we kindly request that you inform us in advance during the vehicle pick-up process if you plan to bring a pet along. Please be aware that pets can leave hair, dirt, or ...
Snow chains
Snow chains are required for driving in the Swiss mountains. We have the appropriate snow chains of the brand TECAR and can be added for each vehicle at the price of 30 CHF. The signal "snow chains obligatory" means that multi-track motor vehicles ...
Ski and snowboard carrier
Ski/Snowboard carriers with double anti-theft protection can be added. These can hold 2 pairs of skis (downhill-carving-cross-country) or 2 snowboards. The maximum load capacity is 27Kg Please attach the keys to your keychain so they do not get ...
Damage Waiver CDW/TP and SCDW/TP
Collision Damage Waiver and Theft Protection (CDW/TP) reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided the vehicle is used in accordance with the terms and conditions of the ...
Drivers License
When picking up the vehicle, the renter must present a valid physical driver's license. If an international driver's license is required to translate the original license, both the international license and the original license must be presented in ...
Additional drivers
If you plan to have an additional driver, it is essential to register them in advance. Unregistered drivers involved in an accident with the rental car may not be covered by insurance. To ensure proper coverage, you can have additional drivers ...
Minimum age
All car rental groups are available for renters 21 years and older. All drivers between the ages of 21 and 24 are subject to an additional young driver fee of CHF 19.90 per day. The maximum fee is 199,00 CHF.
Baby seats
Baby seats (CSI) are available for children under 2 years of age for an additional fee. In Switzerland, drivers are required to transport a baby in a baby seat.
Child seat
As a rule, child seats are not pre-attached to the vehicle. On the one hand, this has insurance-related reasons. On the other hand, we also cannot know in advance where the seat will be installed. Therefore, the seat must always be fastened by the ...