After the rent
Late Return Fees
If the vehicle is returned later than the agreed-upon return time, an additional day's rental fee will be applied. This charge is equivalent to 24 hours of rental. Importantly, the 24-hour period commences from the original pick-up time. In other ...
Invoice
Invoicing Process: Upon returning your vehicle, we ensure that you will automatically receive an invoice. Please allow up to 7 days for the invoice to be processed. For any new damages incurred during your rental period, a thorough examination and ...
Special cleaning
If you rent a vehicle from us, a "normal" cleaning is already included in the rental price, which covers external dirt and light interior soiling. A charge for special cleaning is usually imposed when the vehicle is returned in a condition that goes ...
Deposit Release
The deposit is a fixed amount of money collected upon car pickup, serving as a safety measure throughout the rental period. The rental car company goes above and beyond by providing you a rental car that holds a value significantly beyond the booking ...
Additional charges
Additional charges may apply for damage, late returns, fuel, traffic violations and fines. Standard airport fees apply when renting at an airport station. Be sure to read the "Fees" section of your rental agreement. We recommend that you speak with ...
Early return
Our policy regarding early returns of rental cars is designed to maintain effective fleet management and uphold the quality of service we provide to our valued customers. Here's how it works: Refund Exclusions: We do not offer refunds for the unused ...
Costs, fees, Traffic and ordinance violations
As a renter, you are fully responsible for all costs and fees related to traffic and ordinance violations. We will provide your contact information to the appropriate authority. Please note that a processing fee will be charged for handling traffic ...