Policies
Damage Waiver (CDW/TP)
Collision Damage Waiver and Theft Protection (CDWTP) reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided the vehicle is used in accordance with the terms and conditions of the ...
Refueling Service
Option 1 - Prepay Fuel This option allows the renter to pay for the fuel at the time of rental for a cheaper rate and return the tank empty. No refunds will be issued for unused fuel. Option 2 - We Refill This option allows the renter to pay ...
Trailer hitch
Please note that our vehicles do not have trailer hitches, as towing with our rental vehicles is generally prohibited according to our terms and conditions (T&Cs). This means that you are not allowed to attach trailers, caravans or other vehicles to ...
Smoking in vehicles
In all our vehicles, a strict no-smoking policy applies, which we expressly point out during the handover on the windshield and within the vehicles themselves. Each renter also confirms with their signature on the handover form that they have taken ...
Return outside business hours
Park the vehicle in the rental car return area. A drop box is available for customers to drop off a copy of the rental agreement and keys. Renter's responsibility for the condition of the vehicle ends upon inspection by an Enterprise employee the ...
Cross-border driving
Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Kaliningrad, Turkey and Ukraine. There are no additional fees for cross-border travel. No prior authorization ...
Age limit
There is no regulation of older drivers.